Terms and Conditions
🇮🇹 Termini e Condizioni
🇬🇧 Terms and Conditions
🇮🇹 Politica di Cancellazione
🇬🇧 Cancellation Policy
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We understand that plans may change, and we strive to accommodate our guests to the best of our ability. However, in the event of cancellation, please note the following policy:
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We understand that plans may change, and we strive to accommodate our guests to the best of our ability. However, in the event of cancellation, please note the following policy:
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Full refund: cancellations made up to 1 week (7 days) prior to the scheduled service will receive a full refund.
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Full refund: cancellations made up to 1 week (7 days) prior to the scheduled service will receive a full refund.
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50% refund: cancellations made within 72 hours (3 days) of the scheduled service will receive a 50% refund.
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50% refund: cancellations made within 72 hours (3 days) of the scheduled service will receive a 50% refund.
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No refund: cancellations made less than 72 hours (3 days) before the scheduled service or no-shows will not be eligible for any refund.
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No refund: cancellations made less than 72 hours (3 days) before the scheduled service or no-shows will not be eligible for any refund.
🇮🇹 Maltempo
🇬🇧 Weather Conditions
- In caso di condizioni meteorologiche avverse o forte vento, Flake S.r.l. provvederà al rimborso del 100%.
- In the event of adverse weather conditions or strong winds, Flake S.r.l. will issue a 100% refund.
🇮🇹 Cambio imbarcazione
🇬🇧 Vessel Replacement
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Per garantire sempre un servizio eccellente, in caso di imprevisti, Flake S.r.l. si riserva il diritto di utilizzare un’imbarcazione di pari livello diversa da quella eventualmente concordata.
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In order to always guarantee excellent service, in case of inconveniences, Flake S.r.l. reserves the right to use a vessel of equal standard different from the one possibly agreed upon.
🇮🇹 Contatti
🇬🇧 Contact
- Apprezziamo la vostra comprensione e collaborazione. Per qualsiasi domanda o chiarimento in merito alla nostra politica di cancellazione, non esitate a contattarci via email info@flakeboattours.com.
- We appreciate your understanding and cooperation. Please feel free to contact us if you have any questions or need further clarification regarding our cancellation policy .